Terms & Conditions

All goods sold by THE FIREPLACE WAREHOUSE LIMITED (hereinafter called the Company), are subject to the terms and conditions stated below.

The acceptance of orders means acceptance of the conditions set out below which may not be altered other than in writing, signed by a principle of the company.

  1. All delivery dates are quoted in good faith and are correct at the time of ordering – however these dates are approximate and subject to change. Under no account will The Fireplace Warehouse accept responsibility for late deliveries. Nor will late deliveries constitute good reason for cancellation.
  2. The Company strongly recommends that all flues be swept prior to installation. The company cannot be held responsible for faulty flues, chimneystacks or pots prior to or after installation. Where an open pot has been fitted by The Company or another party The Company cannot be held responsible for any damage to carpets or fireplace resulting from soot loosened by rain, hail or snow. This is why it is advisable to have chimneys swept. Existing chimneys and flues form part of the customer’s property. In the event that a fire fails to operate correctly due to any deficiency in the flue or chimney the company subcontractor may accept to rectify the problem at the customer’s expense.
  3. Due to marble and stone being a product of nature the irregularities vary immensely, no two pieces of marble or stone are the same colour or shade. Grain markings vary, most marbles have natural craters, and open-grain marble can be mistaken for cracks. Marble and stone is sold subject to filling, polishing and natural defects.
  4. It has been brought to our attention that a lot of cheap imported coal is being used in open fires. As this coal has a higher percentage of volatiles than British coal the temperature reached in these fires is very high, in some cases we understand the cast iron grates have partially melted. As marble/granite is not naturally fire resistant, the temperature reached the more likely the marble/granite will crack. By slabbing the marble all we are doing is reducing the amount of heat reaching the marble. By cutting the marble into three pieces we are introducing expansion joints, which reduces the possibility of the marble cracking, however in no way does this make marble heat resistant or crack-proof. We as a company cannot accept any claims for any slabbed panels and hearth cracking after installation
  5. Please make sure that there is clear and ready access to your Gas Meter, as fitters will not be able to test for gas escapes. Our Employees (or Agents) may not carry out any work not been arranged with The Company. Customers should ensure that the room is cleared and all Hi fi / TV equipment, ornaments and furniture are disconnected and removed prior to the arrival of our fitters, as no responsibility will be accepted for any damage. No debris will be removed from the installation, as a special licence is required for this. The Company will bag rubbish and tidy up as much as possible.
  6. All deposits are non-refundable and all orders irrevocable unless agreed by The Company. All outstanding monies are due 3 days prior to delivery, unless agreed otherwise. The Company cannot be held responsible for any damage that may occur to the customers existing fireplace, décor, plaster or skirting board around the installation. The Company will not re-fit skirting boards, coving, carpets or re- plaster as these are specialised skills.
  7. Any unaccounted for work required on the day of fitting (necessary) to the installation of the purchase will be charged to the customer by The Company on that day. Prices are inclusive of VAT unless shown as additional to the total. The Company does not accept any responsibility for / or guarantee any fire disconnected or connected by us that has not been supplied by The Company.
  8. (Guarantee or otherwise, The Company will not be responsible for any redecoration or damage to supply goods only). Corgi requires its members to work to recognised standards. Therefore, in the interest of safety, DO NOT ALLOW ANY NON-REGISTERED PERSON TO INSTALL THE APPLIANCE. In addition, it is likely to lead to damage the appliance and invalidate the guarantee. We shall not be held responsible for poor workmanship by other parties, hence having no obligation to put right their work. Goods will be delivered in good condition, upon which a signature will be taken.

    9. multi_fuel & Wood Burning Stoves

  9. The following items on any Multifuel or wood burning stove are NOT covered under warranty, Grate bars, Stove Glass, Door seals and glass seals.
  10. Fuel for any solid fuel appliance must be bought from an approved Coal Merchant and have relevant documentation for any warranty claim.
  11. Servicing, all solid fuel appliances must be serviced once within every 12 month period and swept at least once if using smokeless fuel or twice if using Bituminous coal.
  12. All solid fuel appliances must be fitted by a HETAS approved engineer, failure to do so will invalidate any warranty claim.

    13. Warranty on Gas Appliances

  13. All gas appliances must be installed by a Corgi registered engineer and serviced at least once in every 12 months, in the case of products with extended warranties it is a stipulation of the terms of the warranty, This must be arranged with a Corgi Fitter.

    14. We require a copy of the gas safety certificate issued on the day, or last service by the Corgi registered installer before we proceed with a warranty claim.

    Payment Terms

  14. A payment of 25% deposit is required upon signing the order contract and the outstanding balance due 3 days prior to delivery. A payment of 40% deposit is required for central heating contracts. The balance is due on completion to the fitter.

    15. Methods of Payment

    1. Cash
    2. Building Society Cheque
    3. Bankers Draft
    4. Visa, Mastercard or Switch
    5. Personal Cheques (7/10 working days required for clearance before goods can be delivered)
  16. A minimum of 25% cancellation charge will apply to orders cancelled; this is at the management�s discression.

    17. Risk

  17. The Company examines goods before leaving the premises of the Company and after their departure are at the customers risk. The company will accept no responsibility for damage caused by careless handling, storage or through incorrect fixing.

    18. Damage

  18. The company must be informed in writing, within 3 days of receipt of the goods, of any damages or shortages that may have occurred through transit, otherwise no claims will be accepted.
  19. All goods carry a Manufacturer’s guarantee (except showroom displays), in the unlikely event that any fire or surround has to be removed and refitted at any time under the guarantee or otherwise. The Company will not be responsible for any redecoration or damage to wallpaper etc.
  20. The Company retains full title and rights of ownership of any and all goods supplied until such time as payment in full is received.
  21. Any dispute arising from this contract shall be deemed to fall within the jurisdiction of the county court or the high court at Company’s discretion and will be dealt with in accordance with the Sale of Goods & Services Act.
  22. Orders under the value of £100 to be paid for in full at time or ordering.
  23. Deposits will only be valid for 3 months after date of order unless the property is a new build or the management state Otherwise.
  24. All B-grade surrounds and ex-showroom displays sold must be paid in full and collected/delivered within 14 days from date of order.

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Fireplace Centre Retailer for Gas Fires, Electric, Wood and Marble Fires - Burnley, Bolton, Oldham, Stockport,
Manchester, UK

The Fireplace Warehouse Centre is the UK's largest display of LIVE living flame gas fires and gas fireplaces, electric fires and electric fireplaces - probably the largest fireplace centre selection in the world featuring two floors with over 300 displays of fires, stoves and cheap fireplaces allowing thousands of combinations. Our experience as a fireplace centre retailer allows us to service the whole of the North West, UK including Blackpool, Blackburn, Bolton, Burnley, Chester, Cleveleys, Fleetwood, Fylde, Kendal, Liverpool, Lytham, Manchester, Oldham, Poulton, Preston, Southport, Stockport, Wigan, Wilmslow, Stockport, Manchester, operating around the Cheshire, Cumbria, Lancashire, Lancaster and Yorkshire areas of the North West, UK. Click here for a list of locations.

The Fireplace Centre Warehouse has a huge range of fires and stoves, for your central heating requirements, ranging from stone fires to marble right through to modern or Victorian fireplaces. We are proud to say that we have one of the best and the broadest fireplace ranges in Manchester and across the North West, UK including our all new Bellageo room, dedicated to Bellageo fireplaces as well as all things Bellageo.

Our fireplace products used for our classic fireplaces displayed at our fireplace centres are made using the highest quality materials from marble to the finest timbers and incorporating every style from Regency, through Georgian to Victorian. Our company ethos revolves around customer satisfaction and quality and as a result we rely heavily on recommendations and feedback from our customers. If you would like to leave us feedback you can contact us here.

The Fireplace Centre Warehouse offers you every fuel source from flueless fireplaces, gas fireplaces and electric fireplaces. So please browse through our website and choose a stunning fireplace or stove for your home or visit our fireplace centre to see the fireplace range on offer.

Modern Fireplaces: The Fireplace Centre Warehouse range of Modern fireplaces has been developed for the homeowner who is seeking a fireplace that oozes style and build quality. Our modern designs are minimalist in character, yet will sit very well in almost any environment, whether that be a Victorian home stacked with period features or a contemporary city centre apartment.

Stoves: Stoves (or cookers as they are now more widely known) are the most cost effective source of secondary heat and can now be found in nearly every household today � Stoves are becoming a popular item for our customers due to the heat they provide and for their beautiful and robust look.

Stone and Marble Fireplaces: Due to our experience and, with a fireplace centre located in Bolton, Burnley, Oldham and now Stockport in Manchester, across the North West, UK we are able to provide our customers with a huge range of stone fireplaces and marble fireplaces. So if you are looking for a central heating source, whether that be a stove, central heating or a traditional stone / marble fireplace, we can help you. Simply pop into any one of our Manchester fireplace showrooms or alternatively give us a call. We would be happy to quote you for all your stove, fireplace and central heating needs, from electric fires, gas fires or stoves as well as fire surrounds and fireplace accessories.

Fireplace Centre | Fireplace Retailer | Cheap Fireplaces | Classic Fireplaces | Gas Fires | Electric Fires | Wood Fires | Marble Fires | Blackpool | Blackburn | Bolton | Burnley | Cheshire | Chester | Cleveleys | Cumbria | Fleetwood | Fylde | Kendal | Lancashire | Lancaster | Liverpool | Lytham | Manchester | Oldham | Poulton | Preston | Southport | Stockport | Wigan | Wilmslow | Yorkshire | Stockport | Manchester | UK