Buy safe with manufacturer's warranties at The Fireplace Warehouse
As a customer you need to be confident with your purchase, and that you are not buying from a ‘fly by night dealer’ that has opened a web site from the shed in his back garden or a dealer that is buying their products that are destined for countries outside the UK that do not have our very high BS & EC standards & kite marks. They can be exceptionally dangerous and can void your home insurance policies.
At The Fireplace Warehouse we are one of the very few retailers with an online website that have full Factory Warranty backing and guarantees. As a main dealer for many major manufacturers, you can be assured of total quality and commitment at all times – 7 days a week.
In the very rare occasions of a problem, we have full manufacturer's backing and resources, with state of the art technology and problem solving scenarios to find and resolve the issue quickly and with minimal fuss.
A seller that is not a main dealer does NOT have this support. Should you have a problem and contact the manufacturer, they will wash their hands of the problem & refer you back to the seller. It is then that you find you have no back up & your expensive purchase is effectively useless. You then have the worry & hassle of trying to get your money back through the courts
We also own a very large quarry out in Portugal, where many of our limestone, granite & marble fireplaces are hand produced to our exact specifications. We can often custom make your fireplace so that it is perfect for your room. Each of the products is checked at source for imperfections & if it does not reach our exceptionally high standards, it is rejected & destroyed. All our stones, marbles & granites are only ‘A’ Class.
At The Fireplace Warehouse you can be assured of a great deal, and peace of mind afterwards.